Cookie Policy
This document is published in English. English is the governing language for all legal purposes.
Version 1.0 · Effective Date: 20 August 2026
This Cookie Policy explains how memmoo ("memmoo", "we", "us", or "our") uses cookies and similar technologies on:
- Website: memmoo.com
- Application: app.memmoo.com
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, store and protect personal information.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use an online service. Cookies help websites recognise your browser, remember your preferences, improve functionality, and provide analytics.
For the purposes of this policy, "cookies" also include similar technologies such as:
- Local Storage and Session Storage: Data stored by your browser to remember settings, preferences, or session information.
- Pixels and Tags: Small code snippets or transparent images used to measure page views, email opens, and website performance.
- Software Development Kits (SDKs): Third-party software components integrated into websites or applications to provide specific services or functionality.
Some cookies are set directly by memmoo ("first-party cookies"), while others may be set by authorised service providers ("third-party cookies").
Cookies may be:
- Session Cookies: Deleted when you close your browser.
- Persistent Cookies: Remain until they expire or are manually removed.
2. Why We Use Cookies
We use cookies and similar technologies to:
- Operate and secure our website and application.
- Keep users authenticated and signed in.
- Remember user preferences and settings.
- Improve product performance and usability.
- Understand how visitors use our services.
- Detect errors, abuse, fraud, and security threats.
- Measure the effectiveness of communications and marketing activities where applicable.
- Comply with legal obligations regarding user consent and privacy preferences.
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
Always onThese cookies are essential for the operation, security, and accessibility of memmoo.
Examples include:
- User authentication and sign-in management
- Session management and security / fraud prevention
- Load balancing and infrastructure reliability
- Storage of privacy and cookie consent preferences
- Protection against malicious activity
Because these cookies are required for the service to function, they are automatically enabled and cannot be switched off through our cookie preference centre. You may block them in browser settings, but parts of memmoo may stop functioning.
3.2 Functional and Preference Cookies
These cookies enhance your experience by remembering choices you make.
Examples include:
- Language preferences (EN, DE, FR)
- Color theme choices (Light, Dark)
- Regional settings & UI customisations
- Notification preferences & accessibility settings
These cookies are only used where required by applicable law and only after consent has been provided.
3.3 Analytics and Performance Cookies
These cookies help us understand how visitors and customers interact with memmoo.
Analytics information may include:
- Pages visited and features used
- Navigation paths and session statistics
- Error occurrences and performance measurements
We use this information solely to improve our website, usability, reliability, and customer experience.
3.4 Marketing and Campaign Measurement Cookies
From time to time, memmoo may use cookies that measure the effectiveness of marketing communications, campaigns, events, or referrals.
Examples may include:
- Campaign attribution & referral tracking
- Conversion measurement & advertising performance analysis
memmoo does not sell personal information and does not share personal information for cross-context behavioural advertising.
4. Cookie Inventory
The specific cookies used by memmoo may change as our platform evolves. To promote transparency, we maintain an up-to-date cookie inventory through our consent management platform and cookie preference centre.
The inventory records, where applicable:
- Cookie name & provider
- Purpose & storage type
- Duration & category
5. Third-Party Services
Certain pages or features may include services provided by trusted third parties, including payment processing services, analytics providers, security services, and embedded content.
Where third-party technologies set cookies, their use is governed by the relevant third party's privacy and cookie policies.
6. Managing Your Cookie Preferences
You can manage your cookie preferences at any time by selecting "Cookie Preferences" from the footer of our website or clicking the button below:
Most browsers allow you to view, delete, and block cookies. Please note that blocking strictly necessary cookies may prevent portions of memmoo from functioning properly.
Where legally required, memmoo honours recognised privacy preference signals such as Global Privacy Control (GPC).
7. Desktop and On-Device Products
Certain memmoo products or AI co-workers may operate directly on a user's device. These products are not controlled through browser cookie settings and may use local application storage necessary for functionality and security.
8. International Users
memmoo provides services across multiple jurisdictions. Cookie practices comply with UK data protection laws, EU GDPR / ePrivacy directives, and US state privacy regulations.
9. Changes to This Cookie Policy
We may update this Cookie Policy periodically. When material changes occur, we publish an updated version with a revised effective date.
10. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact:
memmoo Privacy Team · Email: support@memmoo.com
Kloudpad Mobility Research Private Limited (CIN U64202KL2013PTC034312) contracts Microsoft Marketplace and Microsoft CSP purchases and is the controller for website visitors, trials and prospects. Kloudpad Inc. (File 10007782) contracts direct purchases and distributor or reseller quotes. Governing law is India, with exclusive jurisdiction in the courts of Ernakulam, Kerala.
Questions about these documents?
Write to legal@memmoo.com for legal notices, privacy@memmoo.com for privacy enquiries and data subject requests, or post to either registered office below.