Refund Policy

 

Last updated: 25/01/2025

1. Overview

Thank you for shopping with Kloudpad Inc. We strive to offer the best products and customer service. However, if you are not entirely satisfied with your purchase, we’re here to help.

2. Refunds

2.1 Eligibility for Refunds:

    You must request a refund within 7 days of your purchase.

    To be eligible for a refund, you must have a valid reason such as unsatisfactory service performance, technical issues that were not resolved, or discrepancies in service as advertised.

2.2 Non-Refundable Items:

    Subscription plans that have been used beyond 7 days.

    Services rendered and fully consumed.

    Any product or service marked as "non-refundable" at the time of purchase.

3. How to Request a Refund

3.1 Contact Us:

    To initiate a refund, contact our customer support team at +1 607-558-2252 with order number and details regarding your refund request.

3.2 Processing Your Refund:

    Once we receive your refund request, we will evaluate it and notify you of the approval or rejection of your refund within 15 business days.

    If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 60 business days.

4. Late or Missing Refunds

4.1 Check Your Bank Account:

    If you haven’t received a refund yet, first check your bank account again.

4.2 Contact Your Credit Card Company:

    Contact your credit card company, as it may take some time before your refund is officially posted.

4.3 Contact Your Bank:

    There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at +1 607-558-2252.

5. Changes to This Refund Policy

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

6. Contact Information

If you have any questions about our refund policy, please contact us at: Kloudpad Inc, 169 Madison Avenue, Suite 11913
New York, United States - 10016 | +1 607-558-2252 | team@memmoo.com